FAQ
Client Questions
Welcome to our Frequently Asked Questions (FAQs) page! Here, we’ve gathered the most common inquiries our clients have about our services, and policies. We designed this page to provide you with instant answers to your questions, helping to make your experience with us as smooth and enjoyable as possible.
Your feedback is valuable to us! If you have a question that you didn’t find here or think there’s a common question we should include, please let us know. We strive to make this page as useful and comprehensive as possible, and your input greatly helps us in achieving that.
Please note that our FAQ page is updated regularly. We constantly review and add new questions to ensure the information provided is current, accurate, and relevant to your needs.
We need to know as much details as possible about the booking. For example: Name, Date, Timeframe, Number of Persons in Group, Any Stops & Where, etc. Oh yes, to secure the date and time, a 50% deposit is required.
At the moment, we currently accept cash and bank transfers via RBC & Scotiabank. More payment methods are coming soon!
Pickup and Dropoff locations are discussed and confirmed ahead of the booking. In most instances, pickup and dropoff locations are the same place.
Booking with us is easy. Just fill out the information on the booking form and press submit. You can access our booking form HERE.
Yes, finger foods are allowed on the bus for an additional fee of $50.
30 is our maximum capacity. 25 adults is a comfortable fit.
You must be over the age of 18 to consume alcohol.
Yes, you can play your own music via bluetooth or you can bring your own DJ free of charge.
We have someone who can decorate the bus for you based on your requirements for an additional fee. Ask us and we will connect you directly with them. You also have the option of decorating the bus yourself free of charge.
Free cancellation 5 days ahead of your event. Within 5 days up to the day before the event, 50% refund. Same day cancellation, no refund.