Terms and Conditions
These terms have been designed to safeguard our business ethos, and to help us maintain an efficient and professional service for our clients.
In the event of a party booking one person must be the client, and accept the responsibility for the members of his or her party. This person will be the only one that the driver will take any instruction or directions from.
We are a professional bus company and do not operate like a Taxi service would, additional drop offs / pick ups, must be pre booked in advance. Any additional drop offs / pick ups not booked, will be charged at $20 extra per drop off / pickup ( subject to drivers approval).
Clients are booked for the agreed timing’s (start collection and finish time), as per the booking confirmation, Any additional hours, or part hours are chargeable at $125. EXAMPLE – If bus is booked for 10pm Collection and 1am Return, Customer may wish to extend return time 30mins to 1 hour, a further $100 or $125 is due. Note: An earlier start time may also accrue an extra charge, if different from original booking confirmation, please call (242) 424-2444 with any queries.
EXTRA TIME HAS TO BE PRE APPROVED WITH YOUR DRIVER, IN SOME INSTANCES, WE HAVE OTHER WORK BOOKED, AND TIME EXTENSIONS WILL NOT BE POSSIBLE. Should you exceed your RETURN collection time by more than 30 minutes, we reserve the right to cancel the booking. Should this occur, client accepts it is their responsibility to find alternative transport. Please note that Funtastic Bus Services OPERATE A NO REFUNDS POLICY. We want our customers to have a worry free, and enjoyable experience, should extra time be required, please contact your driver.
The client who books the bus will be responsible for the conduct of all members of their party. Any damages to the bus or to its fixtures caused by the client, a member of their party or by inciting others shall incur a One Hundred Dollars ($100) “enforced downtime” charge in addition to the cost of the repairs and the loss of booked business whilst these repairs take place. A One Hundred Dollar ($100) “sick” fee shall be charged if the client or a member or their party is sick inside the bus plus the hourly cost or returning the bus to our premises for valeting charged at Fifty dollars ($50) per hour.
We want you to enjoy your experience with us, these terms and conditions have been drawn up to outline our policy. We are a professional and friendly firm, we will try our hardest to ensure your booking is an enjoyable one.
A Booking deposit of $250 will be required, In the event of cancellation we have a NO REFUNDS POLICY for deposits. Cancellations are only accepted in writing and must be received by us no later than 3 days prior to the hire date otherwise the full amount will be payable. Wedding cancellations must be received in writing by us no later than 30 days prior to hire otherwise the full amount will be payable. Cancellations for “high demand” events are not accepted. If your deposit reciept has the letters “HR” then this rule is in force for your booking.
PLEASE NOTE : Bookings are only confirmed on receipt of deposit, No Deposit = No Booking. A small security fee may be levied for large groups. Please call (242) 424-2444 for details.
Un-adopted, unmade, one way, single track, country, and width restriction roads can be a hazard for our bus, we retain the right for the driver to refuse entry into any terrain that he deems unsuitable. Our clients accept that it is their responsibility to make alternative transport arrangements should road difficulties be present.
Funtastic Bus Services cannot guarantee entry into any particular nightclub/venue. The management of the club/venue booked, reserve the right to refuse entry, and or implement an entry charge. It is the clients responsibility to adhere to the ‘clubs’ dress , conduct and entry rules. Terms and conditions of entry should be obtained by the client, prior to their arrival.
If any individual displays aggressive behaviour, (this includes verbal abuse), Funtastic Bus Services retain the right to cancel the hire period with immediate effect. Customers will have to find alternate transport, at their own expense.
Smoking is not allowed in the Bus UNDER ANY CIRCUMSTANCES, breach of this condition will result in the immediate termination of the hire, and full payment of the agreed hire.
Funtastic Bus Services cannot be held responsible for unforeseen traffic jams. We make every effort to get you to your venue on time.
In the unlikely event of mechanical failure, Funtastic Bus Services will provide replacement transport, subject to location, and time restrictions. In an emergency, in may not always be possible to provide a replacement bus.
Although we will take care, we will not be responsible for any loss or damage to luggage or personal property left in the Bus during or after the rental period.